ORDER TERMS AND CONDITIONS
The following terms and conditions apply to all accounts and orders placed with Varsity Athletic Apparel, Inc. (Hereafter referred to as VAA)
ACADEMIC ENTITIES: (Colleges, Universities, and High Schools)
VAA will set up Net 30 payment terms for any US based School that provide us with a valid purchase order issued on the school's letterhead.
NON ACADEMIC ENTITIES: (ie- Businesses, Booster Clubs, Organizations of any sort)
For all orders, once all artwork and other order details are confirmed, then VAA will require full payment upfront by check, credit card, or ACH bank transfer.
Due to the custom nature of our business, all orders are considered final and are NOT subject to cancellation for any reason once VAA has received written confirmation from the client to proceed with the order.
As an aid to selecting the correct size, VAA may, with certain products, provide physical samples for the client to attain the most accurate fit. Most items have a recommended size chart located somewhere on the product page. Sizing charts aid in choosing the correct size and are mostly based on the manufacturer's recommendations. Many factors go into a good fit and the sizing chart is not guaranteed to provide the correct size. A recommendation is a recommendation only and not a guarantee. We disclaim any responsibility for an item that does not fit whether based on the size chart or our recommendation. If you need further assistance, email us and we will do our best to assist you.
In consideration to earn your business, VAA may either, 1.) Send a sizing set for certain products, or, 2.) Provide you with a sample item that we've made for another client for your quality confirmation, or, if the situation and time permits, then we will, 3.) Make you a complementary custom sample for your quality confirmation. In either case, all samples will remain property of VAA and must be returned upon request. Any samples that are not returned to VAA will be invoiced to you at the retail cost of the item plus any additional setup surcharges if applicable.
Shipping & Backorders
VAA will ship all merchandise via Fed Ex Ground unless otherwise specified by the customer (additional charges may apply for express shipping options). VAA will assume no liability for delay in shipment or delivery. All back orders will be automatically shipped when product becomes available.
Due to the custom nature of our products, VAA will ONLY accept returns for defective merchandise. Any return claims meeting this criteria must be made in writing via fax or email to VAA within 3 days after the order is received. VAA reserves the right to refuse to issue a credit or a Return Merchandise Authorization (RMA) after 7 days. In no case will VAA issue a credit or an RMA after 14days of receipt of the order. No merchandise may be returned to VAA without first obtaining a Return Merchandise Authorization from our Customer Service Department by calling 856-350-5000.
Any action or claim related to a contract order between Varsity Athletic Apparel, Inc. and the client will be governed by Burlington County New Jersey law, and controlling U.S. federal law.
At MVP Awards, we recognize the importance of rewarding those individuals who strive to challenge the rigors and spirit of competition. Their journey is not only a process, but a reward rich in character development and personal growth. At the finish line, we hope to provide your participants with that special award to celebrate their accomplishments.
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